Job Detail
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Job ID 1413
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Offered Salary 1000
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Career Level Others
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Experience Less Than 1 Year
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Gender Male
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Industry Health and fitness
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Qualifications Diploma
Job Description
Front Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay.
- Provide outstanding services and ensure customer satisfaction.
- Address customer concerns and complaints promptly and professionally.
- Respond to customer needs and requests in a timely manner.
- Answer phone switchboards and transfer calls and take messages.
- Manage incoming and outgoing mails and faxes.
- Post charges to customers and handle card and cash transactions.
- Plan and assign workloads for front office associates.
- Supervise associates in their assigned job duties.
Required skills
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